OUR DEPARTMENTAL SERVICES
Dedicated to safety, support, and swift emergency response.
PASSENGER AID DEPARTMENT
* Disability Support: Wheelchair assistance, accessible transport, and personalized support.
* Travel Document Assistance: Visa assistance, lost/stolen document support, and travel advice.
* Medical Assistance: Emergency medical response, hospital arrangements, and medical escort services.
* Family Support: Locate family members, communication assistance, and support during emergencies.
* Family Support: Locate family members, communication assistance, and support during emergencies.
EMERGENCY RESPONSE AND VICTIM IDENTIFICATION DEPARTMENT
* Emergency Response:
(1) Deploy trained responders to incident scenes. (2) Assess situations, provide aid, and coordinate with authorities.
* Victim Identification :
(1) Use advanced techniques (e.g., DNA, fingerprints and digital records) for identification.
(2) Collaborate with authorities, hospitals, and morgues.
* Family Support:
(1) Communicate with families, providing updates and emotional support. (2) Facilitate necessary arrangements (e.g., documentation, repatriation).
(3) Assign personnel to provide victim hospitalization services. (4) Serve as liaison to immediate family members until family arrives.
* Data Management:
(1) Maintain accurate, confidential records of incidents and victims. (2) Analyze data to improve response and prevention strategies.
* Operational Standards:
(1) Respond to emergencies within [timeframe, e.g., 30 minutes]. (2) Achieve [percentage, e.g., 95%] accuracy in victim identification.
(3) Provide support to [number] families annually.
* Training and Capacity Building:
(1) Regular training for responders on emergency procedures, victim identification, and family support.
(2) Collaboration with international organizations for best practices and updates.
PRISONER WELFARE AND SKILLS TRAINING DEPARTMENT
* Vocational Training:
Offer skills training in areas like: (1)Carpentry (2)Tailoring (3)DVLA Second Chance Driving Project (4)Farming/Agriculture (5)Catering/Culinary arts (6)IT/Computer skills (7)Other trades and skills for employability
* Welfare Support: Provide support for prisoners' basic needs and healthcare.
* Reintegration Support: Help prisoners prepare for release and reintegrate into society.
* Partnerships: Work with NGOs, employers, and communities to support rehabilitation.
The DVLA Second Chance Driving Project involves training eligible prisoners to become drivers, enhancing heir employability upon release.
ROAD HAZARD MITIGATION AND COMMUNITY RESPONSE DEPARTMENT
* Hazard Identification & Removal:
(1) Train community volunteers to identify hazards (e.g., firewood, sand on roads) (2) Organize regular clean-up drives
* Fire Safety & Prevention Training:
(1) Conduct fire safety workshops for communities (2) Train firefighters and volunteers on hazard response
* Community Response Teams:
(1) Establish volunteer teams in each community (2) Equip teams with basic response tools and knowledge
* Collaboration & Partnerships:
(1) Work with local authorities, fire services, and NGOs (2) Coordinate response efforts and resources
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